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Jocker Mastercard Joker Online MasterCard® – The card you need for your online purchases VideoEarlyPay Prepaid MasterCard®
We need to receive it within 60 days of the date of the disputed transaction s. You are confident there are charges on your card account that you, an additional cardholder or authorized user, do not recognize.
Note: A merchant has 30 days from the date of return to post a credit to your card account. You cancelled a reservation, transaction, or recurring transaction and your card account has been charged.
No credits have been applied. Note: A cancelled recurring transaction may only be disputed if it has posted to your card account after the cancellation date.
You are dissatisfied with the quality of the service or merchandise received. Note: You may be required to provide supporting documentation as to the nature of the quality of the service or merchandise.
You used your Prepaid Card account as a guarantee and subsequently used another form of payment, but your Prepaid Card account was charged. Note: You may be required to provide supporting documentation to show your other means of payment.
You are confident there are charges on your card account that you, an additional cardholder or authorized user, did not authorize. The charge on your card account is higher than the amount shown on your sales receipt.
Dispute Transaction. For any questions please contact the number on the back of your card. For your convenience, we have provided some common dispute reasons and definitions below.
Once the entire card amount has been spent, it can no longer be used as a method of payment. Yes, online, mail and telephone order merchants often require that personal information, including name, address, telephone number, and email address of the cardholder be verified with the card-issuing financial institution prior to purchase.
If you wish to make online, mail, or telephone order purchases, you should go to jokercard. Unless you register your card in advance, there may be no way an online, mail, or telephone order merchant can confirm your identity.
Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on the card. You can check your balance online at jokercard.
A merchant will not be able to tell you how much money you have remaining on the prepaid card. Knowing your balance before shopping will help ensure that the Joker Prepaid Mastercard has enough funds available to pay for your purchases.
If you wish to use your card for a purchase that is greater than the balance associated with your card and the seller permits split transactions, you must charge only the exact amount available on the card to the card.
Then you must pay the difference using another payment method. The merchant may require payment for the difference in cash rather than accepting another card, such as a credit or debit card.
If you fail to inform the merchant that you want to perform a split tender transaction prior to completing the transaction, your card is likely to be declined.
Yes, however, you should be aware that your Joker Prepaid Mastercard may not be accepted at automated fuel pumps.
You can pay for your fuel purchase with the station attendant rather than swiping your prepaid card at the pump. Your prepaid card should not be used for recurring transactions.
Some merchants, like hotels, restaurants, and mail-order companies factor in an automatic service charge or additional expenses when using a prepaid card.
These merchants may require that the card have an available balance greater than the purchase amount to ensure sufficient funds for tips or incidental expenses.
Should this occur, inform the cashier that you wish to deduct a specific amount from the Joker Prepaid Mastercard and use another form of payment for the balance or tip.
The Card expires but funds do not.